We want to make sure your order gets to you safe and sound. Therefore, all orders are tracked and we provide you with a tracking number. As such, it is important you use a delivery address where someone will be available to receive the items. We aim to dispatch orders within 2 - 3 working days of your order being received, however this is subject to availability. Orders within the UK , EU and rest of the world are dispatched via DHL. For any items that fails to be delivered, a card will be left and the item returned to the local DHL depot for personal collection or redelivery. Please expect International Orders outside the UK to be delivered within 7-12 days.
We hope that you are happy with your order but if for some reason you would like to return or exchange a product, please read the following information. Customers in the UK have 14 days from the order date to request a refund. Customers outside of the UK have 21 days. Please notify us in writing within 14 days of receiving your order. Please read more information on our Delivery & Returns policy.