All transactions are made in UK Sterling (£) only. Additional currency options are available but act as a guide price only. At checkout the purchase price will be visible in UK Sterling (£) and any currency exchange will be carried out by the payment processor (I.E. Paypal) or the bank connected with your payment card.
Since Decor A List collaborates with many individuals, artists and boutiques across the globe, delivery depends on the supplier, product and your location. Many of our products are handmade and bespoke, which requires a little extra TLC to deliver to you.
If you would like to know more specifically when your item will arrive, please email firstname.lastname@example.org with the product(s) you are interested in for an estimated time frame and method of delivery. We will give you the most accurate delivery day within a few days from time of purchase, however please note that delivery times are not guaranteed and can be used as a guide only. Decor A List is not responsible for any delays in delivery.
International delivery is available for most items on the boutique; please check the information on the specific product page.
If you are outside the UK and you do not see a delivery option for your country in the shopping cart but would like to order from us, please email email@example.com or fill out the enquiry form on the product page(s). We will put your order on hold and if international delivery is available, email you a quote for the shipping cost. Any import duties that may arise for shipping and returned items will need to be covered by you.
We hope that you are thrilled with your purchase from Decor A List. Our standard return policy is if, for any reason, you should decide to return anything bought from us, please notify the Vendor or email us firstname.lastname@example.org within 14 days of your intention to return the good(s). The return must be made within 14 days of receipt and the goods must be unused and returned to the delivery address in their original packaging.
However, since many items are made to order or bespoke, some Vendors may not accept returns unless the item is faulty upon arrival. Please ensure that before purchasing an item, you have read the full product description so you are aware of any specific return policies. If the item is faulty, please notify the Vendor with the contact information on the order confirmation correspondence or the item packaging. Otherwise, email email@example.com and we will do our best to help.
If product returned is not in a fully re-saleable condition, Vendors reserve the right to refuse a refund on the item and are not liable for returns which do not reach them, or are damaged when they get them back.
Please note that items returned are at the customer’s expense.
All our sellers comply with our return policy, giving you peace of mind when ordering.
Please note that the returns policy outlined above does not apply to items purchased and shipped to an international address (outside of the UK). Certain Vendors that are located outside the UK reserve the right to deny returns that have been delivered to an international address outside their country. Please ensure you read through the Vendor’s shipping & returns policy on the product page as they override the standard Decor A List returns policy should they be located internationally and not in the UK.
HOW TO MAKE A RETURN
Decor A List does not accept returns directly and it is your responsibility to return the item directly to the Vendor if permitted. Vendor details are available on all your order confirmation correspondence or in the item packaging.
If, however, you would like a full refund then the following process must be followed within a 14 day ‘cooling off period’ of receiving the item:
a.) Please email the Vendor to inform them that you would like to return your item and the reason for doing so;
b.) Return all original packaging to the address labeled on your receipt of purchase that was sent to you either by email or included in the delivery packaging;
c.) Quality checking/assessment will take place once the item(s) are received;
d.) Once received and checked you will receive an email which will confirm any further course of action if necessary;
g.) The Vendor will refund any money received from you, normally by using the same method originally used by you to pay for your purchase.
Vendors do not refund postage costs, these are your costs.
Any items that are bespoke or have been made to tailor you specifically, may not be refunded.
If the item arrived damaged, please take photos and please get in touch with the Vendor; via the phone number or email address provided on the receipt of purchase that was sent to you either by email or included in the delivery packaging. If you cannot find these contact details, then please email firstname.lastname@example.org with information of your purchase and we will help you.